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www.providesupport.com

Rating

4.3

Prices Available on Website

Provide Support

Increase Customers’ Loyalty and Boost Sales

Founded

2003

CEO

Sergey Skugarev

Based in

New York, U.S

Languages

Multiple

Video & Screenshots

 Overview

Provide Support is a powerful live chat and customer support software that enables businesses to communicate with their customers in real-time. The platform is designed to enhance customer service and increase sales conversion rates by providing businesses with the tools they need to engage with their website visitors. With features like chatbots, visitor monitoring, and reporting, Provide Support makes it easy for businesses to manage their customer service and sales efforts.

One of the key benefits of Provide Support is its seamless integration with popular CMS systems and e-commerce platforms, making it easy to add live chat functionality to any website. The platform’s customizable chat window and branded communication help businesses create a professional and personalized experience for their customers.

In addition, Provide Support’s range of features allows businesses to analyze and optimize their customer service efforts, with reporting tools that provide in-depth insights into customer behavior and chat history. The platform also includes chatbots that can be configured to handle common customer inquiries, freeing up human agents to focus on more complex issues.

Overall, Provide Support is a comprehensive customer support solution that can help businesses improve their customer service, increase sales conversion rates, and optimize their customer support efforts. Its user-friendly interface, powerful features, and seamless integration with popular CMS systems and e-commerce platforms make it a valuable tool for businesses of all sizes.

 Features

  • Live Chat: Provide Support’s live chat feature enables businesses to communicate with their website visitors in real-time, improving customer service and increasing sales conversion rates.
  • Customizable Chat Window: Provide Support’s chat window can be customized to match the branding and design of a business’s website, providing a professional and personalized experience for customers.
  • Chatbots: Provide Support’s chatbots can be configured to handle common customer inquiries, freeing up human agents to focus on more complex issues.
  • Visitor Monitoring: Provide Support enables businesses to monitor website visitors in real-time, providing valuable insights into customer behavior and preferences.
  • Reporting: Provide Support’s reporting tools provide businesses with in-depth insights into customer behavior and chat history, allowing them to optimize their customer support efforts.
  • Seamless Integration: Provide Support seamlessly integrates with popular CMS systems and e-commerce platforms, making it easy to add live chat functionality to any website.

Overall, Provide Support is a powerful live chat and customer support software that offers a range of features to help businesses improve their customer service and increase sales conversion rates. With its customizable chat window, chatbots, visitor monitoring, reporting, and seamless integration with popular CMS systems and e-commerce platforms, Provide Support is a valuable tool for businesses of all sizes.